discussion and comment facilitator
Discussion and comment facilitator engages more ideas from more people. With these tools the possibilites for inclusive discussions online are practically unlimited. Some ideas include...
- providing an “Ask-the-Expert” response service where people can ask questions and have an answer provided by the right content expert or specialist.
- collecting moderated or un-moderated comments to meet public input regulatory requirements.
- creating a classic discussion forum where anyone can ask and answer questions or simply provide comments or suggestions.
- supporting an e-brainstorming session where people can engage with a live public workshop or open house from their home, office, library, etc.
- allow closed comments to be easily collected via web forms that include just the precise information you're looking for.
Over time, these tools help build a valuable frequently asked questions (FAQ) database that will improve future citizen satisfaction and lower the costs of providing service.
The discussion and comment facilitator tools increase both the depth and breadth of public participation. They allow people to participate when they have the time to do so, thereby enabling greater participation. And, by allowing people to learn from and reply to each other directly, a deeper understanding of local issues and values is possible.